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Terms of Service


Welcome to MarkDown!

MarkDown is owned and operated by Markdown services Limited.

These are the terms and conditions for:

The following general terms and conditions apply to the use of the MarkDown platform. This includes the mobile and tablet versions, as well as any other version of MarkDown accessible via desktop, mobile, tablet, social media or other devices.

By using the platform, you agree to these terms and conditions and our privacy policy. In these terms and conditions, the words “platform” refers to the MarkDown platform and the MarkDown website together, “we”, “us”, “our”, and “MarkDown” refers to MarkDown, and “you”, and “user”, refers to you, the MarkDown user.




By using the MarkDown platform, you agree to be bound by this agreement. If you do not agree to the terms of this agreement, you must not use our platform. We may modify this agreement from time to time, and such modification will be effective upon posting on the platform. You agree to be bound by any modification of these terms and conditions when you use MarkDown after the posting of such modification; therefore, it is important that you review this agreement regularly.

Use of the platform is prohibited to anyone under the age of 13. For those under the age of 18 and over the age of 13, it is the responsibility of parents and legal guardians to determine whether use of the platform or any of the content and functionality available on the platform is appropriate for their child or ward.

By using the platform, you represent and warrant that you have full right, power and authority to enter into this agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are not under any legal incapacity or contractual restriction that would prevent you from entering into this agreement.



By providing your email address to MarkDown, you agree that we may use your email address to send you notifications and other messages, such as changes to platform functionality, news and special content. If you do not wish to receive these emails, you may opt-out of receiving them by submitting your unsubscribe request through the contact information or by using the “unsubscribe” option in the emails. Unsubscribing may prevent you from receiving notifications and emails about updates, news or special content related to MarkDown.



MarkDown is an interactive platform that facilitates the connection between Providers of beauty-related services, such as beauty salons and freelancers, and Clients interested in these services. Providers have the opportunity to create detailed profiles, where they can publish information about their business and the services they offer, and manage bookings directly from Clients. The platform allows Clients to register, browse Provider profiles and book services through the platform.

While MarkDown provides the necessary tools for Providers to manage their bookings and promote their services, the platform is not involved in the processing of payments or the direct execution of services, which are the sole responsibility of the Providers. MarkDown is also not responsible for the quality, security or legality of the services offered.

Providers undertake to maintain a high level of professionalism and to treat each Client in accordance with the highest standards of customer service and to comply with all applicable laws and regulations in the provision of their services. For their part, Clients by using the platform accept these terms and assume responsibility for selecting Providers that meet their expectations of quality and service.

Currently, both Providers and Clients may use the platform free of charge. However, MarkDown reserves the right to modify this policy and begin charging fees in the future. Any such changes will be communicated in a timely manner to all users.

It is the responsibility of both Providers and Clients to keep up to date with the terms and conditions of the platform and any updates that are made. By using MarkDown, all users agree to the terms described herein and agree to operate in a manner that reflects positively on their own professionalism and the integrity of the platform.



In using the MarkDown platform, both Providers and Clients must understand and accept that MarkDown acts solely as a facilitator, providing a virtual space where Providers can offer and Clients can search for and book beauty-related services. MarkDown is not responsible for the quality, safety, effectiveness, or any other aspect of the treatments and services that Clients receive from Providers, as these are completely independent of our platform.

Providers are free to display the full range of services they offer, including those that may be subject to discounts. However, it is important to note that not all services offered by a Provider will necessarily be discounted and that the platform may focus on promoting primarily those services that do offer discounts at a given time. Customers should verify the details and availability of discounts directly with the Providers.

Any claims or disputes related to services received should be resolved directly between the Customer and the relevant Provider. MarkDown is not involved in the resolution of such disputes and disclaims all liability in connection therewith. This includes, but is not limited to, dissatisfactions with the quality of service, discrepancies in service description, or any adverse effects resulting from treatments received.

In addition, MarkDown does not guarantee the accuracy, truthfulness or quality of the information provided by Providers on the platform. Clients should exercise their own judgment and make the necessary verifications before booking any service. MarkDown is also not responsible for cancellation of bookings, changes to Providers’ terms of service, or any actions or omissions by Providers that could negatively affect the Customer’s experience.

MarkDown reserves the right to modify or withdraw temporarily or permanently the platform, or any part thereof, with or without notice. Users agree that MarkDown shall not be liable to them or to any third party for any modification, suspension or discontinuance of the platform.

This limitation of liability clause shall prevail over any other terms and shall remain in effect even after termination of the user’s use of the platform. By using MarkDown, you acknowledge and agree to this limitation of liability, which forms an essential part of the agreement between MarkDown and its users.



MarkDown grants you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the MarkDown platform, including but not limited to modified versions, updates, upgrades, enhancements, improvements, additions, additions and copies, if any. This license is for the sole purpose of allowing you to use the features available on the platform in the manner permitted by these terms. You may not copy, modify, distribute, sell or lease any part of our platform or the included software, nor may you reverse engineer or attempt to extract the source code of such software, unless such restrictions are prohibited by law, or unless you have our written permission.

The user agrees not to use the platform in a negligent, fraudulent or unlawful manner. It also undertakes not to carry out any conduct or action that could damage the image, interests or rights of MarkDown or third parties.

This platform prohibits the sending of messages that: (1) Any kind of messages that are catalogued as SPAM. (2) Are harassing, abusive, defamatory, obscene, in bad faith, unethical or otherwise illegal content (3) distribute trojans, viruses or other malicious computer software (4) Are intending to commit fraud, impersonating other persons, phishing, scams, or related crime (5) distribute intellectual property without ownership or a license to distribute such property (6) Breach, in any way, the terms of service, privacy policy or rules of this platform or the recipients.

MarkDown reserves the right to terminate the user’s access immediately, with or without notice, and without liability to the user, if MarkDown considers that the user has violated any of these terms.



All content available on the MarkDown platform, including but not limited to names, logos, trademarks, images, text, columns, music, graphics, videos, photographs, illustrations, software and other items, are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by MarkDown or third party providers who have licensed or otherwise provided their material to the platform. You acknowledge and agree that all content available on the MarkDown platform is available for personal, limited, non-commercial use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted or distributed in any way, or otherwise used for any purpose, by any person or entity, without the prior express written permission of MarkDown. You may not add to, delete, distort or otherwise modify the material. Any unauthorized attempt to modify the material, to defeat or circumvent security measures, or to use MarkDown or any portion of the material for any purpose other than its intended use is strictly prohibited.



MarkDown will respond to all enquiries, complaints and claims relating to alleged infringement by breach or violation of the provisions contained in UK and international copyright and intellectual property laws and regulations. MarkDown respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on the MarkDown website infringes your copyright or other intellectual property rights, please submit your request via our contact information, with the following information: 

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement regarding ownership of the work should be included.
  • A statement that specifically identifies the location of the infringing material, in sufficient detail so that MarkDown can find it on the platform.
  • Your name, address, telephone number and email address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the copyright owner, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or authorized to act on its behalf.
  • An electronic or physical signature of the copyright owner or of the person authorized to act on the copyright owner’s behalf.



The following activities are prohibited:

  • Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the platform, including but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.
  • Violate the restrictions in any robot exclusion headers on the platform or bypass or circumvent other measures employed to prevent or limit access to the platform.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any portion of the platform for any purpose without our express written permission.
  • “Frame”, “mirror” or otherwise incorporate any part of the platform into any other websites or Service without our prior written authorization.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by MarkDown.
  • Circumvent, disable or otherwise interfere with security-related features of the platform or features that prevent or restrict use or copying of any content.



Due to the nature of the Internet, MarkDown provides and maintains the platform on an “AS IS”, “AS AVAILABLE” basis and does not promise that use of the platform will be uninterrupted or error-free. We will not be liable to you if we are unable to provide the platform and the functionality included on the platform for any reason beyond our control.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the platform in breach of these terms you will be liable to and will reimburse MarkDown for any loss or damage caused as a result.

MarkDown shall not be liable for any amount for the failure to perform any obligation under this Agreement if such failure is due to the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, uncontrollable acts of nature, war or civil commotion.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, MarkDown excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to MarkDown and MarkDown shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • Any incorrect or inaccurate information on the platform.
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the
  • Any loss or damage resulting from your use or the inability to use the platform or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.
  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing or using content from the platform or from transmissions via emails or attachments received from MarkDown.
  • All representations, warranties, conditions and other terms which but for this notice would have effect.



MarkDown will not accept any responsibility for failed, partial or garbled computer transmissions, for any breakdown, failure, connection or availability of computer, telephone, network, electronic or Internet hardware or software, for Internet accessibility or availability or traffic congestion or for any unauthorized human acts, including any errors or mistakes.



You agree to indemnify, defend and hold harmless the platform, its officers, employees, affiliates and suppliers against any claims, losses, damages, costs and expenses (including reasonable legal fees) resulting from or related to your misuse of the platform or violation of this clause.



We may change the platform and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the platform constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect.



This agreement together with the privacy policy and any other legal notices published by MarkDown, shall constitute the entire agreement between you and MarkDown concerning and governs your use of the platform.



If any section of these terms is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. Our failure to enforce or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision in the future.



Both the user and MarkDown acknowledge that failure to comply with these terms and conditions may result in termination of the agreement between both parties.

In case of non-compliance by the user: If the user fails to comply with any of the terms set forth in these terms and conditions, MarkDown reserves the right to unilaterally terminate the user’s access to and use of the platform. MarkDown may take this action without prior notice, and the User will automatically lose all rights to access and use the platform. Furthermore, MarkDown shall not be liable for any loss of data or information associated with the user’s account.

In case of non-compliance by MarkDown: If MarkDown fails to comply with its obligations under the agreed terms and conditions, the User shall be entitled to terminate the agreement and stop using the platform. The user shall notify MarkDown in writing of the breach and allow a reasonable time for MarkDown to remedy the situation. If MarkDown does not remedy the breach within the set period, the user may proceed with the termination of the agreement.

Termination of the agreement shall not release either party from any obligations and liabilities that have arisen prior to the date of termination.

Continued use of the platform after termination of the agreement by either party shall imply acceptance of the conditions set forth in the terms and conditions in effect at that time.



You acknowledge and agree that any dispute, claim or controversy arising out of or relating to these terms and conditions, whether for breach, termination, enforcement, interpretation or validity, as well as any aspect of the use of the platform, shall preferably be resolved by binding arbitration between you and MarkDown. However, the right of both parties to bring individual claims before a court of competent jurisdiction if deemed necessary remains.

In the event of any dispute arising in connection with the use of the platform or breach of these terms and conditions, both parties agree to seek a solution through an arbitration process. This process will be carried out before a recognized and respected arbitration entity, selected by mutual agreement of both parties and following the applicable commercial arbitration rules.

In addition, the user agrees, to the extent permitted by applicable law, not to initiate, join or participate in class action lawsuits associated with any claim, dispute or controversy that may arise in connection with the use of the platform. This commitment seeks to promote a more agile and personalized resolution of any conflict, favoring arbitration and individual legal actions over collective proceedings.



These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of London. This applies unless binding arbitration is agreed in the relevant section.



Use of our platform is conditioned upon acceptance of and compliance with all terms and conditions set forth. This authorization to use the platform does not extend to jurisdictions where these provisions are not respected or applied.

Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those related to law enforcement and the use of our platform. Information provided or collected in connection with the use of the platform will be subject to these requirements.

In the event that any provision of these terms and conditions is declared invalid, illegal or unenforceable by a court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. The failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.

We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.



If you have questions or concerns about these terms, please contact us through our contact forms or by using the following contact information:

Markdown services Limited.

Email: info@markdownservices.com


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